Credit will be issued for all merchandises which are returned unused, in the original packaging and returned within 30 days of invoice (purchase) date. The buyer will be responsible for all shipping charges.
Buyer must inform us about product return within 7 days of the date of receipt; however, the product can be returned within 30 days of invoice date.
Goods Return Authorization Number (GRAN) must be obtained prior to return merchandises to Medical Tools. GRAN can be obtained using Product Return form
Refund will be issued within 7 days of receipt of tools and successfully passed our internal checking.
(Note: No returns will be accepted after 30 days from the date of invoice.)